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Instantcert exam interruption
Hi All!

I was moving along on the Spanish 1 credit course and began my Exam 1.  Audio stopped rendering on my laptop, so I had to reboot.  However, I found no way to continue my exam.  To make this worse, this problem happened right on question 1.  Is this to be expected, or am I correct in assuming that I should have been able to resume my non proctored exam?  I still had about 59 minutes out of my 60 minutes total remaining.

Thanks for any help/advice!
Same happened to me with my midterm today. It kicked me out halfway through and I couldn’t get back in. It let me go into any other part of the course except the midterm tab (even other exams tabs). I tried on different browsers to no avail. :/ When I took my first exam it kicked me out but I was able to get back to where I left off. Not sure if there was some glitch this time around.
Following up to say I emailed customer service and they were able to help me out. I’d encourage you to reach out to them if you haven’t already.

Sent from my iPhone using Tapatalk
[-] The following 1 user Likes oroseeo's post:
  • shady64
Hello all!

The customer service for InstantCertCredit is the is the best! They answered my questions thoroughly and fixed my issue quickly. Taking courses and earning credit through them was a very positive experience.


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