Google IT support from Coursera qualify ACE credit

[burnside91]

How did you get it on your Acclaim profile (I noticed you have an older completion date)?  I tried the opting-in mentioned above and they haven't done anything.  I've emailed Coursera and Acclaim and no one wants to say they're responsible for the badge.

Not sure I have anything useful on that front.  I got an unsolicited email from Acclaim on 9/20/2019 to my Coursera registered email address with the subject "Coursera issued you a new badge", from admin@youracclaim.com, which invited me to "accept" the new badge.  That was months after my completion date, probably due to Coursera starting their integration with Acclaim around then.

I already had a profile with Acclaim, registered on a different email address from my Coursera email.  I think it steered me in to making a second temporary Acclaim account with my Coursera email, and then merging with my other older Acclaim account.

It might be worth trying a post to the "completer's forum" on Coursera, or the general Professional Certificates forum there.  Sometimes Coursera staff respond there.