ENEB won't let me graduate and refusing to answer all emails and calls

[slayer35]

@slayer35, Welcome to the board, you've provided a great overview of your situation, that's a very good introduction post with some good info and we now know what the issue is.  It's actually really simple, it's the timing!  Having said that, you should give us an even greater overview of details - What ambassador code did you use?  When did you purchase and complete the classes?  When did you email or call them last?  You don't need connections, you need to be providing the most critical details, without it, we can't gauge the proper time frame for you...

I used ashkir's ambassador code. Purchased and started classes on 10/24/2023. I received 13 emails, each one with a passing grade for every module, the last one was 12/12/2023. I have been emailing/calling almost every day, the last response from them is 12/28/2023 saying there was a "system bug" (that's what they've told me 3 times already!!) with no response after that. The issue I am seeing is that even after I had passed all the assignments, the diploma department claimed I wasn't cleared for graduation, and I don't see any of the grades that I received from the emails being uploaded onto campus.eneb.com (moodle). So it just seems like everything is "stuck" currently.

Anyone else having an issue or is it just me?