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Rpnow study.com network error!!!
#1
I was just taking a final exam on study.com via rpnow and, while on question 90 out of 100, I got a network error message.  It kicked me out of the exam and I couldn't get back in.  The Study.com website indicates that the proctored exam is being graded.  This is so frustrating because I worked so hard to find the time to take this uninterrupted.  Granted, I only needed a 57 to pass but I have no idea what my cumulative score was at the time of the error.  Has this happened to anyone else?  If  so, will study.com rectify this if I need to retakewithout charging me $70?  Any insight would be greatly appreciated.
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#2
It happened twice to me. They will give you another attempt.
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BS - 2020 (In Progress)
BBA, MK  University - 2003


StraighterLine : 
Accounting I, Accounting II, American Government, Business Statistics, Cultural Anthropology, Calculus I, Physics I, IT Fundamentals, Intro to Communication, Introduction to Religion, Macroeconomics, Microeconomics, Principles of Management

SDC: 
302: System Analysis & Design, 307: Software Engineering, 104: College Composition l, 104: College Composition II, 303: Management Information Systems, 311: Project Management

TEEX:  Cyber Ethics, Cyber Law

The Institutes: Ethics

CSM: The CSM Course

[-] The following 1 user Likes akr680's post:
  • shadowgem
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#3
Thank you, that's good to hear.  I wonder if they will still grade my partial exam?  In your circumstances, did they give you a grade for your incomplete exams?
[-] The following 1 user Likes dfwdegree's post:
  • akr680
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#4
No

Sent from my SM-G965U1 using Tapatalk
------------------
BS - 2020 (In Progress)
BBA, MK  University - 2003


StraighterLine : 
Accounting I, Accounting II, American Government, Business Statistics, Cultural Anthropology, Calculus I, Physics I, IT Fundamentals, Intro to Communication, Introduction to Religion, Macroeconomics, Microeconomics, Principles of Management

SDC: 
302: System Analysis & Design, 307: Software Engineering, 104: College Composition l, 104: College Composition II, 303: Management Information Systems, 311: Project Management

TEEX:  Cyber Ethics, Cyber Law

The Institutes: Ethics

CSM: The CSM Course

Reply
#5
Just got my graded exam back. Thankfully I did well enough to pass the course without having to retake it!
[-] The following 2 users Like dfwdegree's post:
  • akr680, shadowgem
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#6
(10-24-2019, 04:12 PM)dfwdegree Wrote: Just got my graded exam back.  Thankfully I did well enough to pass the course without having to retake it!

wow...great
------------------
BS - 2020 (In Progress)
BBA, MK  University - 2003


StraighterLine : 
Accounting I, Accounting II, American Government, Business Statistics, Cultural Anthropology, Calculus I, Physics I, IT Fundamentals, Intro to Communication, Introduction to Religion, Macroeconomics, Microeconomics, Principles of Management

SDC: 
302: System Analysis & Design, 307: Software Engineering, 104: College Composition l, 104: College Composition II, 303: Management Information Systems, 311: Project Management

TEEX:  Cyber Ethics, Cyber Law

The Institutes: Ethics

CSM: The CSM Course

Reply
#7
(10-24-2019, 04:12 PM)dfwdegree Wrote: Just got my graded exam back.  Thankfully I did well enough to pass the course without having to retake it!

so you still got your grade even after the interpret?
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#8
(04-26-2020, 08:49 PM)maxxor6868 Wrote:
(10-24-2019, 04:12 PM)dfwdegree Wrote: Just got my graded exam back.  Thankfully I did well enough to pass the course without having to retake it!

so you still got your grade even after the interpret?

They did get their grade.

This exact thing happened to my son last month.  He was 10 questions away from finishing. We were able to get him logged back in and used the same exact code, did the id pic, scanned the room and it put him back into the exam (just a few questions previous). He finished and received his final grade about a week later.
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Homeschool College Guidance Counselor Mom to twin 14 yo boys

Study: US History 1, Pres Skills, Environ Science, Ethics in America, Intro to CJ, Meteorology, Forensic Sci, Criminology
Sophia: Psychology, Visual Comms, Sociology, Eff Teams, Mng Conflict, Student Success, Anc Greek Philo, Art History 1,Intro to IT
CsmLearn

Planning for (2) Bachelors
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#9
(04-27-2020, 11:43 AM)TwinMom Wrote:
(04-26-2020, 08:49 PM)maxxor6868 Wrote:
(10-24-2019, 04:12 PM)dfwdegree Wrote: Just got my graded exam back.  Thankfully I did well enough to pass the course without having to retake it!

so you still got your grade even after the interpret?

They did get their grade.

This exact thing happened to my son last month.  He was 10 questions away from finishing. We were able to get him logged back in and used the same exact code, did the id pic, scanned the room and it put him back into the exam (just a few questions previous). He finished and received his final grade about a week later.

thank you so much! For me, my interpret was only a brief moment and I did not get kicked out of the test. That sounds very reassuring and I am very confident that now I will get my score back and pass the course. Thank you so much!
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#10
Yes, you should be fine. I've had my fair share of these type of issues with the alternative providers proctoring sessions. It's either some technical issue with the laptop or the internet connection for me. I've never actually had to redo a final exam because of these issues.
Done: TESU ASNSM Biology, ASBA/BSBA (ACBSP Accredited in 2017)
Business & IT Certs: Cisco, CompTIA, 6Sigma/Lean/Scrum, ITIL, MTA, etc
Coursera Google IT Certs & Udacity Nanodegrees

Working on: TESU BA Biology & Computer Science
Universidad Isabel I: ENEB MBA, Big Data & BI, Digital Marketing & E-Commerce
Deferred: **Deciding on several Masters/PHD programs**

2019 BALS and BSBA Spreadsheet using mainly SL/Study.com (post#28,31)
The Basic Approach | DegreeForum Community Supported Wiki
~Review: Beginners Guide sticky for info on TESU BALS/BSBA in 4 months (post #16)
~Note: Read Wiki guide links for TESU equivalency - CLEP/DSST/SL/Study.com, etc
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