ProctorU

[TwinMom]

I tried to get on ProctorU for three hours today. Then, I finally had to give up.

Oh No!  Hopefully you were able to get it rescheduled without paying for it again.

Just to update everyone:

I did end up buying a bare basic laptop with nothing on it. I downloaded Chrome to it and that was it.  It was slow but did the trick for the first 2 exams for both of my boys.

On one of my son's third exam, it completely disconnected when he was halfway through the exam. Everything was lagging really badly-even the chat box. I came into the room and we tried to figure things out.  Long story short: with lots of transferring and technical support (and prayers) it took 35 minutes but he was able to reconnect and finish the exam-he didn't even have to start over.  It was nerve wracking though!

While  he was finishing I set up a new user account on my laptop like someone here suggested and we used that for the second exam with no issues. So I really don't know if the first time was a laptop problem (we'd already used it 4x), a connection problem (the other 2 of us at home were connected just fine) or a problem on ProctorU's end.

Also, PU has really upped their game this time around with additional requirements. One proctor asked for an additional id which we didn't have. Both proctors made the boys reposition themselves so the front door was directly behind them vs behind but off to the side, close the curtains on a sliding door about 20 feet away to the side, show their ears and forearms and use their phone's camera to show the keyboard of the laptop. No big deal but it was a change/surprise from the first 2 exams.